In which countries is the MTEL TV service available?
MTEL TV service is for now available in the USA, Canada, EU countries (except Croatia and Slovenia), in Switzerland,Norway, Great Britain, the UAE and Australia.
What do I need to have in order to use theMTEL TV service?
In order to use the MTEL TV service, you need to have:
• fast internet Which internet speed do I need to have in order to use the MTEL TV service?
Note: MTEL does not offer internet service. The user is obliged to secure fast internet connection.
• one of the supported devices Which devices support the MTEL TV app? or MTEL box What is MTEL box device and how can I order it? MTEL box in not available in Canada, Australia and the UAE.
• active MTEL TV subscription.
Which devices support the MTEL TV app?
If you own one of the listed devices, you may start using MTEL TV application right away.
MTEL Set Top Box device What is MTEL Set Top Box device and how can I order it?
Samsung Smart TV
• Models from 2014/15/16/17/18 /19/20
• WebOS Legacy Platform (TV SDK 5.1), Tizen 2.3/2.4/3.0/4.0
LG Smart TV
• Models manufactured in 2014 and newer ones that are using the webOS platform
• Models manufactured in 2011-2014 using the NetCast 2.0 platform and further versions
• OS Kit Kat 5.0 or newer
• 4th generation of Apple TV or newer
• tvOS 10.0 and more
Amazon Fire TV
• 3rd generation of Amazon Fire TV or newer
iOS devices (iPhone, iPad, iPod Touch)
• iOS 11 or newer
Sony, Philips, Sharp, HiSense Smart TV
• Models of television sets using Android OS
• Google Chrome, Firefox, Opera, Microsoft Edge, Safari
• All Chromecast devices
Where can I see the expiry date for my subscription, charges, selected way of sending marketing notifications, and other items related to my MTEL account?
MTEL TV: All the necessary information related to your MTEL TV subscription may be seen in the section My Account on the portal mtel/login. Note: your account shows only charges related to the purchases made through the portal.